Telecaller

Educational Of Institute has an opening for a Telecaller based in Ansar Nagar, Nagpur. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Typing speed, Hindi and English and CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and polite

What you get

Compensation: ₹10,000 – ₹12,000 per month.

Job details

• Location: Ansar Nagar, Nagpur, Maharashtra
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time

Ready to start? Upload your resume and apply to Educational Of Institute today.