Telecaller(Part Time)

Educational Services is hiring a Telecaller(Part Time) in Dargamitta, Nellore. Salary is up to ₹6,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Telugu, English

Compensation

The salary for this role is ₹5,000 – ₹6,000 per month.

What we are looking for

• Open to freshers
• Education: Graduate
• Skills: English, Telugu
• Female Only
• Basic English
• Freshers can apply
• Languages: Telugu, English
• Someone calm under pressure and polite

Key responsibilities

Your main tasks will be to:

• You'll escalate complex cases to the right team within the SLA.
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Quick facts

• Job location: Dargamitta, Nellore, Andhra Pradesh
• Openings: 1
• Timings: 3 hours a day | Monday to Saturday | day shift
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Part time

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