Education Counsellor

Educom Guidance wants to bring on an Education Counsellor for its Bavdhan, Pune team. The team is filling 12 vacancies. The pay goes up to ₹25,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

What you will do

Your main tasks will be to:

• You'll log every interaction and its outcome in the support system.
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

What you get

Salary: ₹13,000 – ₹25,000 per month, based on skills and experience.

Skills and qualifications

• Open to freshers
• Minimum qualification: Graduate
• Skills: Verbal communication, Typing speed, CRM tools, Complaint handling
• Female Only
• No English required
• Freshers can apply
• Someone calm under pressure and patient

Quick facts

• Job location: Bavdhan, Pune, Maharashtra
• Vacancies: 12
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Educom Guidance.