Education Counsellor

EduJam has an opening for an Education Counsellor based in Navi Mumbai, Mumbai. 10 candidates will be hired for this role. No experience? You can still apply. You can earn up to ₹50,000/month.

Note from the employer

Connect With Prospective Students Through Calls And Follow-Ups, Provide Information About Educational Programs, Address Their Queries, And Assist Them Throughout The Admission Process. Develop Strong Student Relationships, Drive Enrollment Conversions, Meet Sales Targets, And Ensure Proper Maintenance Of Records And Reports. Type : Sales | Languages : English, Hindi

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: English, Hindi
• You are polite and customer-first

Pay and perks

Salary: ₹18,000 – ₹50,000 per month, based on skills and experience.

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Navi Mumbai, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 10
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday

Apply today and take the next step in your career with EduJam.