Telecaller

Edumet Educational Pvt. Ltd. is hiring a Telecaller in Rajendra Nagar, Patna. The pay goes up to ₹12,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Good knowledge of Complaint handling, Verbal communication, CRM tools and Hindi and English
• Female Only
• Basic English
• Freshers can apply
• Someone patient and customer-first

Compensation

The salary for this role is ₹8,000 – ₹12,000 per month.

Key responsibilities

• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.

Job details

• Work location: Rajendra Nagar, Patna, Bihar
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Edumet Educational Pvt. Ltd..