Senior Telesales Officer

Start your next role as a Senior Telesales Officer with Edutech in Aliganj, Lucknow. Salary is up to ₹18,000/month. There are 2 open positions.

Employer’s description

Make Outbound Calls To Prospective Students And Parents.Handle Inbound Inquiries Related To Courses (Jee/Neet/Foundation, Etc.).Explain Course Details, Fees, Batch Timings, And Benefits.Follow Up With Leads And Convert Them Into Admissions.Maintain And Update Student Database And Call Records.Coordinate With Academic Team For Demo Classes And Counseling Sessions.Build Positive Relationships With Students And Parents. More Than 2 Years Experience Compulsory. | Type : Sales

Skills and qualifications

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with Sales
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Someone patient and customer-first

Compensation

The salary for this role is ₹12,500 – ₹18,000 per month.

Your responsibilities

Here is what a typical day looks like:

• You will follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.

Position details

• Job location: Aliganj, Lucknow, Uttar Pradesh
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: On-site
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Edutech reviews applications regularly.