Senior Telecaller

Edutel Academy is looking for a Senior Telecaller to join its team in Arumbakkam, Chennai. The team is filling 30 vacancies. The pay goes up to ₹25,000/month.

Employer’s description

Job Opening: Tele Caller Location: Arumbakkam, Chennai Qualification: Any Basic Degree We Are Looking For A Dynamic And Enthusiastic Tele Caller To Join Our Team! Key Responsibilities: Connect With Prospective Students And Clearly Explain Course Features, Benefits, And Career Guidance. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Tamil, English

Compensation

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Roles and responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Candidate profile

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Sales, Tamil
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Tamil, English
• A customer-first, calm under pressure attitude

Job at a glance

• Work location: Arumbakkam, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Openings: 30
• Timings: 10.00 AM - 07.00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Edutel Academy today.