Senior Telecaller

Join Edutel Academy as a Senior Telecaller in Arumbakkam, Chennai. There are 20 open positions. Salary is up to ₹25,000/month.

In the employer’s words

We Are Looking For A Well-Spoken Telesales Representative To Be Resonsible For Soliciting Sales And Donations Over The Telephone. Initiating Sales With Potential Customers Over The Phone.Listening To The Customers' Needs To Generate Repeat Sales.Meeting Sales Quotas. Languages : English, Tamil

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Tamil
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Tamil

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Position details

• Work location: Arumbakkam, Chennai, Tamil Nadu
• Work mode: On-site
• Employment type: Full time
• Timings: 11.00 AM- 08.00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20

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