Customer Support Engineer

Efficient Distributor pvt ltd is looking for a Customer Support Engineer to join its team in Rasoolpura, Hyderabad. Salary is up to ₹35,000/month. There are 2 open positions.

Employer’s description

Job Title: Customer Support Engineer (Cse) Company: Efficient Distributors Pvt. Ltd. Location: Rasoolpura, Hyderabad Department: Sales & Customer Support About The Company Efficient Distributors Pvt. Ltd. Is An Authorized Distributor Of Leading Industrial Brands, Providing High-Quality Bearings, Power Transmission Products, Valves, And Engin. 1 - 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Email, Computer

Compensation

You will be paid ₹25,000 – ₹35,000 per month.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Basic Excel, Computer, Email
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Email, Computer
• Someone calm under pressure and customer-first

Day-to-day work

• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Rasoolpura, Hyderabad, Telangana
• Vacancies: 2
• Work mode: On-site
• Working hours: 10:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Efficient Distributor pvt ltd reviews applications regularly.