Voice Process Associate

Egrove system Pvt Ltd is hiring a Voice Process Associate in Anna Salai, Chennai. The team is filling 30 vacancies. Salary is up to ₹30,000/month. Freshers can apply.

In the employer’s words

Follow Up With Customers Regarding Applications And Documents.Handle Customer Queries Professionally.Generate Leads And Convert Eligible Customers.Maintain Daily Call And Follow-Up Records.Achieve Assigned Calling And Business Targets. Languages : Tamil, Malayalam, Telugu

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Malayalam, Tamil, Telugu
• No English required
• Freshers can apply
• Languages: Tamil, Malayalam, Telugu

Roles and responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Salary

The salary for this role is ₹20,000 – ₹30,000 per month.

Position details

• Job location: Anna Salai, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 30
• Job type: Full time

Apply today and take the next step in your career with Egrove system Pvt Ltd.