Call Center Manager

Ehs25 Hr India Private Limited () is looking for a Call Center Manager to join its team in Sector 63 - Noida, Delhi. Salary is up to ₹1,00,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Outbound

Key responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.

Compensation

You will be paid ₹60,000 – ₹1,00,000 per month.

Skills and qualifications

• 2+ years of experience in a similar role
• Education: 12th Pass
• Skills: Outbound
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• A calm under pressure, customer-first attitude

Quick facts

• Location: Sector 63 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ehs25 Hr India Private Limited ().