Inbound Customer Service Advisor

Einzigartig Techno Solutions Private Limited is looking for an Inbound Customer Service Advisor to join its team in Walvekar Nagar, Pune. Salary is up to ₹6,000/month. Freshers can apply. There are 20 open positions.

Employer’s description

Inbound Customer Service Executive Process: Inbound Customer Service No Targetjob Responsibilities:* Handle Incoming Customer Calls And Take Appropriate Action.* Maintain Accurate Customer Information And Records.* Ensure Quality Standards Are Maintained.* Provide Proactive Support And Effective Solutions To Customers. 5 Hours Working Required. Languages : Marathi, English, Hindi

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, English, Hindi
• A patient, calm under pressure attitude

Day-to-day work

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹5,000 – ₹6,000 per month.

Job details

• Job location: Walvekar Nagar, Pune, Maharashtra
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Part time
• Work type: Work from office
• Shift: 3 hours a day | Monday to Saturday | day shift

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