Tele Caller

Ejaz Clinic Hospital has an opening for a Tele Caller based in Patna. Salary is up to ₹12,000/month.

Note from the employer

* Make And Receive Patient Calls* Schedule And Confirm Appointments* Provide Information About Hospital Services* Follow Up With Patients* Maintain Call And Patient Records* Handle Patient Queries Politely* Coordinate With Hospital Departments* Achieve Daily Calling Targets. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : English

What we are looking for

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Skills: English, Inbound, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: English

Your responsibilities

• Identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Salary and benefits

You will be paid ₹8,000 – ₹12,000 per month.

Job at a glance

• Work location: Patna, Bihar
• Interview: 11:00 AM - 1 PM | Monday to Saturday
• Openings: 1
• Work type: Office-based
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Ejaz Clinic Hospital reviews applications regularly.