Customer Service Operations Lead

Ekantik wants to bring on a Customer Service Operations Lead for its Gandhinagar team. 2 candidates will be hired for this role. Salary is up to ₹30,000/month. Freshers can apply.

Note from the employer

Computer Mein Data Entry Karna Hain. Handling Calls. Documentation And Filing Work. Basic Excel | Skills Needed : Email, Computer

Day-to-day work

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Skills and qualifications

• Open to freshers
• Education: Graduate
• Good knowledge of Basic Excel, Computer and Email
• Basic English
• Freshers can apply
• Basic Excel
• Skills Needed: Email, Computer
• A calm under pressure, patient attitude

What you get

The salary for this role is ₹10,000 – ₹30,000 per month.

Quick facts

• Work location: Gandhinagar, Gujarat
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Timings: 09:00 am - 6:00pm | Monday to Saturday
• Work type: On-site

Click Apply to send your profile to Ekantik. It takes less than a minute.