Client Relationship Manager.

Start your next role as a Client Relationship Manager. with Ekome Furniture in Mundka, Delhi. Salary is up to ₹30,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Languages : English, Hindi

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

What we are looking for

• At least 2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi
• You are customer-first and patient

Salary and benefits

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Job at a glance

• Job location: Mundka, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10 AM - 7 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Ekome Furniture reviews applications regularly.