Tele Caller

A new Tele Caller role is open at Elan Jewellers Pvt Ltd (Jewellery) Tanishq, Siwan Jn, Siwan. The pay goes up to ₹11,000/month.

Employer’s description

Calling Existing And New Customers To Inform Them About Latest Jewellery Collection, Offers. Invite Customers To Visit The Store And Generate Footfall. Follow Up With Interested Customers And Maintain Relationship. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound | Languages : Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound
• Languages: Hindi, English
• Someone patient and customer-first

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.

Salary

Salary: ₹10,000 – ₹11,000 per month, based on skills and experience.

Job at a glance

• Job location: Siwan Jn, Siwan, Bihar
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:30 AM - 8 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Elan Jewellers Pvt Ltd (Jewellery) Tanishq.