Telecaller

ElectroMela is hiring a Telecaller in Madhura Nagar, Hyderabad. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory. | Type : Inbound

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Compensation: ₹15,000 per month.

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Inbound
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Inbound

Position details

• Job location: Madhura Nagar, Hyderabad, Telangana
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by ElectroMela.