Tele Caller

Join Elegant Cosmed Private Limited as a Tele Caller in Madhapar, Rajkot. You can earn up to ₹25,000/month.

In the employer’s words

We Are Looking For A Proactive And Communicative Individual To Join Our Team As A Lead Qualification Executive. The Role Involves Contacting Inbound Leads Via Phone And Whatsapp, Verifying Their Interest And Requirements, And Routing Them To The Appropriate Department For Follow-Up. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

What you get

You will be paid ₹20,000 – ₹25,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of English, Gujarati and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• Someone patient and customer-first

Key responsibilities

Your main tasks will be to:

• You will log every interaction and its outcome in the support system.
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status.

Position details

• Location: Madhapar, Rajkot, Gujarat
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Elegant Cosmed Private Limited reviews applications regularly.