Telecaller

Start your next role as a Telecaller with Elevate in Karol Bagh, Delhi. Great for first-time job seekers. You can earn up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

The salary for this role is ₹12,000 – ₹20,000 per month.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, CRM tools, Complaint handling and Typing speed
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

Your responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Position details

• Location: Karol Bagh, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Vacancies: 1

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