Telecaller

Elite Automobiles Pvt Ltd is looking for a Telecaller to join its team in Dankuni, Kolkata. The pay goes up to ₹15,000/month.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

Salary

Compensation: ₹10,000 – ₹15,000 per month.

Who can apply

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with Complaint handling, Verbal communication, CRM tools, Active listening
• No English required
• Freshers can apply

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.

Job at a glance

• Location: Dankuni, Kolkata, West Bengal
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Elite Automobiles Pvt Ltd.