Telecaller

Elite Wings has an opening for a Telecaller based in MVP Colony, Visakhapatnam. The team is filling 3 vacancies. The pay goes up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: CRM tools, Typing speed, Active listening, Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and customer-first

Position details

• Job location: MVP Colony, Visakhapatnam, Andhra Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 3
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Elite Wings.