Telecaller

A new Telecaller role is open at Eloq Info Solution Pvt Ltd HSR, HSR Layout, Bengaluru. The pay goes up to ₹15,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Complaint handling, Hindi and English and Verbal communication
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Position details

• Location: HSR Layout, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Eloq Info Solution Pvt Ltd HSR.