Education Counsellor

Join Emediskill Institute Of Science And Technology Private Limited as an Education Counsellor in Fatima Nagar, Pune. 20 candidates will be hired for this role. You can earn up to ₹45,000/month.

Employer’s description

Guide The Students On Call Regarding Courses, Take Follow Ups Timely, Sales Conversion, Customer Care. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound, International, Inbound, Sales | Languages : Marathi, Hindi, English

Key responsibilities

As an Education Counsellor, your work will include:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

What we are looking for

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Inbound, International, Marathi, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound, International, Inbound, Sales
• Languages: Marathi, Hindi, English
• You are customer-first and calm under pressure

Pay and perks

Salary: ₹20,000 – ₹45,000 per month, based on skills and experience.

Job at a glance

• Location: Fatima Nagar, Pune, Maharashtra
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Vacancies: 20

Ready to start? Upload your resume and apply to Emediskill Institute Of Science And Technology Private Limited today.