Telecalling Recovery Collection

Looking for a Telecalling Recovery Collection role in Nungambakkam, Chennai? Emerald Assoicates is hiring now. There are 30 open positions. You can earn up to ₹30,000/month.

Employer’s description

*Handling The Customer Through Phone Calls Regarding The Loan Pending Payment ( Payment Reminder Call)*The Process Of A Business Attempting To Collect On Debts Owed By Its Customers*In Contrast, Recovery Refers To The Process Of A Third - Party Attempting To Collect Money Owed To Another Creditor Or Business *Need Of Debt Recovery Agent (Dra). More Than 2 Years Experience Compulsory. | Languages : Telugu, Tamil, Malayalam, Kannada

Eligibility

• 2+ years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with Kannada, Malayalam, Tamil, Telugu
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Telugu, Tamil, Malayalam, Kannada
• Someone patient and polite

What you will do

In this role, you will:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Compensation

Compensation: ₹15,000 – ₹30,000 per month.

Job at a glance

• Location: Nungambakkam, Chennai, Tamil Nadu
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 5; 00 PM | Monday to Saturday
• Openings: 30

Ready to start? Upload your resume and apply to Emerald Assoicates today.