Education Counsellor

Join Eminent It Solution as an Education Counsellor in South Tukoganj, Indore. You can earn up to ₹55,000/month. The team is filling 2 vacancies.

Employer’s description

Calling To Respective Working Professional Clients For Online Sap Trainings For Pan India Good Communication Skills & Covert The Leads And Make The Admission Daily Report To Managers. More Than 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Hindi, English

What you get

The salary for this role is ₹20,000 – ₹55,000 per month.

What we are looking for

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi, Marketing, Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Hindi, English
• Someone customer-first and patient

What the job involves

As an Education Counsellor, your work will include:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: South Tukoganj, Indore, Madhya Pradesh
• Openings: 2
• Work mode: On-site
• Shift: 11 AM - 8 PM | Monday to Saturday
• Interview timings: 1:30:00 Pm - 5:00 PM | Monday to Saturday
• Job type: Full time

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