Telecaller

Join Empathena Global Solution as a Telecaller in Kondhwa, Pune. Salary is up to ₹20,000/month. There are 10 open positions.

Employer’s description

Telecalling Executive.

What the job involves

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Hindi and English, CRM tools, Typing speed, Complaint handling
• Female Only
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Salary

Salary: ₹9,000 – ₹20,000 per month, based on skills and experience.

Quick facts

• Job location: Kondhwa, Pune, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Empathena Global Solution.