Telecaller

Empathena Global Solution is hiring a Telecaller in Kondhwa, Pune. The pay goes up to ₹20,000/month. 10 candidates will be hired for this role.

In the employer’s words

Good Communication Req. Languages : English, Hindi, Marathi

Pay and perks

Salary: ₹9,000 – ₹20,000 per month, based on skills and experience.

Day-to-day work

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi
• Someone customer-first and calm under pressure

Job at a glance

• Job location: Kondhwa, Pune, Maharashtra
• Job type: Full time
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Empathena Global Solution. It takes less than a minute.