Telecaller

Empower Immigration Consultants is hiring a Telecaller in Sector-37, Chandigarh. No experience? You can still apply. Salary is up to ₹25,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Verbal communication, Typing speed, Hindi and English, Active listening
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Day-to-day work

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails.

Salary and benefits

Salary: ₹10,000 – ₹25,000 per month, based on skills and experience.

Job details

• Work location: Sector-37, Chandigarh, Chandigarh
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Empower Immigration Consultants.