Telecaller

Empower Immigration is hiring a Telecaller in Sector-37, Chandigarh. Freshers can apply. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with CRM tools, Typing speed, Complaint handling, Verbal communication
• Basic English
• Freshers can apply

What you get

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

What you will do

In this role, you will:

• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Sector-37, Chandigarh, Chandigarh
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 1

Apply today and take the next step in your career with Empower Immigration.