Senior Telecaller

Emrold Management Services Pvt. Ltd is looking for a Senior Telecaller to join its team in Transport Nagar, Lucknow. There are 2 open positions. You can earn up to ₹20,000/month.

Note from the employer

Must Have Good Exprience In Telicalling Followup Custumer Order Salesoversee Inventory, Storage, And Distribution Of Materials For Smooth Operations. Monitor Stock Levels And Coordinate With Vendors For Replenishment. Maintain Accurate Records And Ensure Space Optimization. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound | Languages : English, Hindi

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Outbound, Sales
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound
• Languages: English, Hindi

Day-to-day work

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

What you get

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Quick facts

• Work location: Transport Nagar, Lucknow, Uttar Pradesh
• Openings: 2
• Job type: Full time
• Shift: 10:00 AM - 7:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Emrold Management Services Pvt. Ltd reviews applications regularly.