Looking For International Call Cent...

Enable IT is looking for a Looking For International Call Cent... to join its team in Teghoria, Kolkata. Salary is up to ₹25,000/month. There are 5 open positions.

Note from the employer

Handle Outbound Calls To Interact With International Customers. Provide Product Or Service Information. Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : Outbound, International | Languages : English

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, International
• Languages: English
• A calm under pressure, patient attitude

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Quick facts

• Job location: Teghoria, Kolkata, West Bengal
• Employment type: Full time
• Work mode: Office-based
• Vacancies: 5
• Shift: 2 PM - 11 PM | Monday to Friday
• Interview timings: 2PM - 5:00 PM | Monday to Friday

Interested? Apply now on BetterJobs with your resume — Enable IT reviews applications regularly.