Payment Collection

End2End Solutions is hiring a Payment Collection in Tilak nagar, Delhi. Salary is up to ₹30,000/month. 30 candidates will be hired for this role.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹18,000 – ₹30,000 per month.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with CRM tools, Complaint handling, Hindi and English, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.

Job at a glance

• Work location: Tilak nagar, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time

Apply today and take the next step in your career with End2End Solutions.