Hub Manager

Energia Bacello Pvt Ltd has an opening for a Hub Manager based in Electronic City Phase II, Bengaluru. The team is filling 5 vacancies. You can earn up to ₹27,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Kannada, English, Hindi

Salary

Compensation: ₹22,000 – ₹27,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi and Kannada
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, English, Hindi
• Someone calm under pressure and polite

Key responsibilities

• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Electronic City Phase II, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5

Ready to start? Upload your resume and apply to Energia Bacello Pvt Ltd today.