Telecaller

Looking for a Telecaller role in Jashoda Nagar, Ahmedabad? Engiexpo is hiring now. You can earn up to ₹12,000/month. The team is filling 10 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What you will do

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Salary and benefits

The salary for this role is ₹8,000 – ₹12,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Complaint handling, Hindi and English, Active listening, Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Job at a glance

• Location: Jashoda Nagar, Ahmedabad, Gujarat
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Employment type: Full time

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