Telecaller

Engo School Services is hiring a Telecaller in Nawada, Delhi. Freshers can apply. There are 10 open positions. You can earn up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Alt No: 7033757550. Languages : Hindi, English

What you get

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• Someone calm under pressure and customer-first

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Nawada, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Engo School Services.