Telecaller

Start your next role as a Telecaller with Enlight Technology in Perungalathur, Chennai. The pay goes up to ₹22,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Day-to-day work

• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: CRM tools, Complaint handling, Verbal communication, Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, calm under pressure attitude

What you get

Compensation: ₹15,000 – ₹22,000 per month.

Position details

• Location: Perungalathur, Chennai, Tamil Nadu
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Enlight Technology.