Field Collection Executive

Join Enlist Management Consultants Private Limited (Enlist Management Consultants Pvt Ltd) as a Field Collection Executive in Old City, Hyderabad. The pay goes up to ₹18,000/month. 5 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• You will escalate complex cases to the right team within the SLA.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Verbal communication, CRM tools, Active listening, Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and customer-first

Compensation

You will be paid ₹15,000 – ₹18,000 per month.

Job details

• Work location: Old City, Hyderabad, Telangana
• Vacancies: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Enlist Management Consultants Private Limited (Enlist Management Consultants Pvt Ltd).