Field Collection Executive

Enlist Management Consultants Private Limited (Enlist Management Consultants Pvt Ltd) is looking for a Field Collection Executive to join its team in Old City, Hyderabad. You can earn up to ₹20,000/month. The team is filling 2 vacancies.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Your responsibilities

As a Field Collection Executive, your work will include:

• You will follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.

Salary and benefits

You will be paid ₹18,000 – ₹20,000 per month.

Requirements

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Skills: Hindi and English, CRM tools, Complaint handling, Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, calm under pressure attitude

Job details

• Work location: Old City, Hyderabad, Telangana
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Enlist Management Consultants Private Limited (Enlist Management Consultants Pvt Ltd) reviews applications regularly.