Field Executive

Enlist Management Consultants Private Limited (Enlist Management Consultants Pvt Ltd) is hiring a Field Executive in Nanpura, Surat. There are 10 open positions. You can earn up to ₹20,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary and benefits

You will be paid ₹14,000 – ₹20,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Good knowledge of Complaint handling, Hindi and English, Verbal communication and CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, patient attitude

Roles and responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Quick facts

• Job location: Nanpura, Surat, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

Ready to start? Upload your resume and apply to Enlist Management Consultants Private Limited (Enlist Management Consultants Pvt Ltd) today.