Field Collection Executive

Start your next role as a Field Collection Executive with Enlist Management Consultants Private Limited (Enlist Management Consultants Pvt Ltd) in Salt Lake, Kolkata. You can earn up to ₹16,000/month. 10 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Credit Card, Loan

What you get

Salary: ₹12,000 – ₹16,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with Credit Card, Loan
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Credit Card, Loan

What you will do

• Meet quality, call-handling and satisfaction targets.
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Position details

• Job location: Salt Lake, Kolkata, West Bengal
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 10
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Enlist Management Consultants Private Limited (Enlist Management Consultants Pvt Ltd).