Senior Manager

Start your next role as a Senior Manager with Enlist Management Consultants Private Limited (Enlist Management Consultants Pvt Ltd) in Kudlu Gate, Bengaluru. The team is filling 2 vacancies. You can earn up to ₹50,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.

Candidate profile

• At least 2 years of relevant experience
• Education: Graduate
• Comfortable with Active listening, CRM tools, Complaint handling, Hindi and English
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• A customer-first, patient attitude

What you get

The salary for this role is ₹35,000 – ₹50,000 per month.

Quick facts

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Enlist Management Consultants Private Limited (Enlist Management Consultants Pvt Ltd) reviews applications regularly.