Bpo Trainer

Enlist Management Consultants Private Limited is hiring a Bpo Trainer in Kudlu Gate, Bengaluru. The team is filling 10 vacancies. You can earn up to ₹40,000/month.

In the employer’s words

Sponsibilities:Train New Joiners On Banking/Collection Processmaintain Trainee Attendance And Training Recordsmonitor Trainee Performance And Provide Feedbackconduct Assessments And Refresher Training. 1 - 2 Years Experience Compulsory. | Languages : Malayalam, Tamil, Telugu, Kannada, Hindi, English

Eligibility

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of English, Hindi, Kannada, Malayalam, Tamil and Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Malayalam, Tamil, Telugu, Kannada, Hindi, English
• A customer-first, patient attitude

Key responsibilities

• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Salary

You will be paid ₹25,000 – ₹40,000 per month.

Job details

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time

Apply today and take the next step in your career with Enlist Management Consultants Private Limited.