Field Collection Executive

Enlist Management Consultants Private Limited is looking for a Field Collection Executive to join its team in Trichy Road, Coimbatore. The pay goes up to ₹15,000/month. 5 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Verbal communication, Complaint handling, CRM tools, Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and customer-first

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Position details

• Location: Trichy Road, Coimbatore, Tamil Nadu
• Openings: 5
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Enlist Management Consultants Private Limited.