Field Collection Executive

Join Enlist Management Consultants Private Limited as a Field Collection Executive in Howrah A. C Market, Kolkata. Salary is up to ₹20,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of CRM tools, Verbal communication, Typing speed and Hindi and English
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.

Key responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Position details

• Work location: Howrah A. C Market, Kolkata, West Bengal
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time

Apply today and take the next step in your career with Enlist Management Consultants Private Limited.