Field Collection

Looking for a Field Collection role in Malad, Mumbai? Enlist Management Consultants Private Limited is hiring now. There are 5 open positions. You can earn up to ₹18,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of English, Hindi and Marathi
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Someone customer-first and polite

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Pay and perks

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Quick facts

• Job location: Malad, Mumbai, Maharashtra
• Openings: 5
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Enlist Management Consultants Private Limited reviews applications regularly.