Field Collection Supervisor

A new Field Collection Supervisor role is open at Enlist Management Consultants Private Limited, Goregaon East, Mumbai. There are 2 open positions. The pay goes up to ₹30,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What you will do

• You'll resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Requirements

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English

Compensation

Compensation: ₹25,000 – ₹30,000 per month.

Position details

• Work location: Goregaon East, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

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