Team Leader

Start your next role as a Team Leader with Enlist Management Consultants Private Limited in Kudlu Gate, Bengaluru. The pay goes up to ₹30,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Kannada

What you get

Compensation: ₹25,000 – ₹30,000 per month.

Day-to-day work

As a Team Leader, your work will include:

• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.

What we are looking for

• 1–2 years of relevant experience
• Education: Tenth Pass
• Skills: Kannada
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada
• A polite, customer-first attitude

Position details

• Location: Kudlu Gate, Bengaluru, Karnataka
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Enlist Management Consultants Private Limited reviews applications regularly.