Tele Caller

Looking for a Tele Caller role in Salt Lake, Kolkata? Enlist Management Consultants Private Limited is hiring now. The team is filling 5 vacancies. You can earn up to ₹10,000/month.

Employer’s description

Make Calls To Customers For Payment Reminders And Follow-Ups. Update Customer Details And Call Records Accurately. Handle Customer Queries Politely And Professionally. Meet Daily Call And Collection Targets. Learn Company Processes And Work Effectively As A Team.

Your responsibilities

• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Eligibility

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Comfortable with Hindi and English, Complaint handling, Active listening, Typing speed
• No English required
• Freshers can apply
• A patient, calm under pressure attitude

Salary

The salary for this role is ₹8,000 – ₹10,000 per month.

Job details

• Location: Salt Lake, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Enlist Management Consultants Private Limited reviews applications regularly.