Senior Project Manager

Join EnviroWay Bioscience Pvt. Ltd. as a Senior Project Manager in Nirvana Country - Gurgaon, Delhi. The pay goes up to ₹40,000/month. 2 candidates will be hired for this role.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

What you get

Salary: ₹25,000 – ₹40,000 per month, based on skills and experience.

Position details

• Location: Nirvana Country - Gurgaon, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by EnviroWay Bioscience Pvt. Ltd..