Customer Service - Voice Process

Epacs Training & Recruitment Services has an opening for a Customer Service - Voice Process based in Kalyani Nagar, Pune. You can earn up to ₹23,000/month. Great for first-time job seekers. 10 candidates will be hired for this role.

Employer’s description

Excellent Communication Skills Required.Need Immediate Joiners. Languages : English

Salary and benefits

The salary for this role is ₹17,000 – ₹23,000 per month.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English

Key responsibilities

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Kalyani Nagar, Pune, Maharashtra
• Timings: Rotational shifts* 7:00 AM 4:00 PM* 2:00 PM 11:00 PM* 10:30 PM 7:30 AM
• Openings: 10
• Work type: Work from office
• Employment type: Full time
• Interview: Telephonic rounds

Ready to start? Upload your resume and apply to Epacs Training & Recruitment Services today.